A complete file means faster processing. The useful documents depend on the type of claim, but some come up often.
Frequently requested documents
- Your policy references (policy number).
- A description of the circumstances (date, place, sequence of events).
- Photos of the damage.
- Proof of value: purchase invoices, repair quotes, estimates.
- Depending on the case: accident report form (car), police report (theft/vandalism), various reports.
File tip
Keep everything together in a single digital folder. If in doubt about a document, it is better to send it to us: we will tell you whether it is needed.
Step-by-step support
We tell you exactly which documents are expected for your claim and check that nothing is missing before sending it to the insurer.
General information, subject to legal and contractual conditions and your personal situation; to be confirmed with the ACD (Luxembourg tax authority) or a qualified professional.